Terms and conditions

Lumicorne General Conditions of Use

Welcome to Lumicorne, specialist in neon lighting solutions and neon customization. The use of our products and services is governed by the following conditions, established to ensure the safety, satisfaction and information of our customers. By purchasing or using our products, you agree to comply with these general conditions of use (CGU).

1. Safety and Precautions for Use

Our neon lights are designed for indoor decorative use and must be handled with care:

  • Installation: Strictly follow the installation instructions provided to avoid any risk of incident. Improper installation may result in risk of electric shock or fire.
  • Unintended Use: Lumicorne products are not toys. Avoid leaving them within the reach of children and do not expose them to water or humidity.
  • Maintenance: Always unplug your neon from the power source before cleaning or performing any maintenance.

2. Limitation of Liability

Lumicorne is committed to providing quality products. However, our liability cannot be engaged in the following cases:

  • Damage resulting from use not in accordance with the instructions.
  • Incidents occurring following unauthorized repair or modification of the product.
  • Normal product wear and tear or accidental damage.

3. Intellectual Property

The designs, technologies, brands, and content created by Lumicorne are protected by intellectual property law. Any unauthorized use may be subject to prosecution.

4. Changes to the Conditions

Lumicorne reserves the right to modify these T&Cs at any time. Changes are effective immediately upon posting. It is your responsibility to consult this page regularly to stay informed of any updates.

5. Jurisdiction and Applicable Law

These conditions are governed by French legislation. Any dispute relating to their interpretation or execution will be decided by the competent French courts.

6. Contact and Customer Service

For any questions or assistance, our customer service is at your disposal. Contact us via the form available on our site or by e-mail at contact@lumicorne.com .

By using or ordering Lumicorne products, you acknowledge having read, understood, and accepted these General Conditions of Use.