π Frequently Asked Questions (FAQ) - Lumicorne, Leader in Lighting π
Welcome to our FAQ page! Here you will find answers to the most frequently asked questions from our customers. If you can't find what you're looking for, don't hesitate to contact us!
π¦ Delivery and Shipping
Q: How long does delivery take?
A: Our standard delivery time is 3 to 5 business days after shipment.
Q: Do you ship internationally?
A: Yes, we ship to worldwide. Shipping costs vary depending on destination.
Q: Can I track my order?
A: Yes, a tracking number will be provided to you once your order has been shipped.
π Installation and Use
Q: Is it difficult to install your products?
A: No, all of our products come with detailed instructions and are generally easy to install.
Q: Can I adjust the intensity of the light?
A: Yes, many of our products come with the dimming option.
β‘ Energy and Sustainability
Q: Are your products energy efficient?
A: Yes, we strive to create products that are as energy efficient as possible without compromising lighting quality.
Q: What is the lifespan of the LEDs in your products?
A: The lifespan of our LEDs is generally 25,000 hours or more.
π³ Payment and Orders
Q: What payment methods do you accept?
A: We accept credit cards and some local payment methods.
Q: How can I cancel or change my order?
A: Please contact us within 24 hours of your purchase for any cancellations or changes.
π Returns and Refunds
Q: What is your return policy?
A: You may return unopened items within 30 days of purchase for a full refund.
Q: How do I return a product?
A: Contact our customer service to initiate the returns process.
π Contact us
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Contact Form : On our website
π Thank you for trusting Lumicorne, your leader in innovative lighting solutions! π
